Bank of America's site stuck in prolonged slowdown

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Bank of America website slows after cyber attack threat
Bank of America said its website is available but some customers may experience occasional slowness.

Someone claiming to represent "cyber fighters of Izz ad-din Al qassam" said it would attack the Bank of America and the New York Stock Exchange as a "first step" in a campaign against properties of "American-Zionist Capitalists."
"This attack will continue until the erasing of that nasty movie. Beware this attack can vary in type," said the statement on an internet bulletin board known as pastebin.com, where cyber criminals often post such threats. It was not possible to verify the identity of the person who posted the statement.
A short film mocking the Prophet Mohammad, made with private funds in the United States and posted on the internet, has ignited days of demonstrations in the Arab world, Africa, Asia and in some Western countries.
Bank of America said its website is available but some customers may experience occasional slowness. "We are working to ensure full availability," bank spokesman Mark Pipitone said.
Asked whether the website was the victim of a denial-of-service attack, he said: "I can tell you that we continuously take proactive measures to secure our systems."
The New York Stock Exchange, operated by NYSE Euronext, declined to comment.

Bank of America customers reached by Reuters in New York, Georgia, Ohio and Michigan said they could not access the website.

Last year, the second largest US bank experienced six days of problems with its website, which it blamed on heavy traffic and an upgrade of its systems. The site allows customers to check balances, transfer money and make payments.





Bank of America's site stuck in prolonged slowdown
NEW YORK (CNNMoney) -- Bank of America's website was sluggish and intermittently unavailable for many users on Tuesday, in an outage that the bank hadn't explained by the end of the day.


Bank of America (BAC, Fortune 500) spokesman Mark Pipitone said the company is "working to ensure full availability," and that online banking is available "although some customers may experience occasional slowness."
The bank's official Twitter account sent similar messages to customers who complained about the issues.
The majority of Bank of America's customers were able to access the site, which remained online throughout the day, Pipitone said. Still, many customers were unable to connect because of the site's slowness.
Data from Keynote, a testing and monitoring company, showed that the problems began around 10 a.m. ET and were still ongoing as of 6:10 p.m.
"It's possible that something Bank of America has done on its end, some kind of change, caused the problem," said Aaron Rudger, Keynote's senior marketing manager of Web performance. The bank's homepage looked different before the trouble began, he said.
As of about 6 p.m., Rudger said, a "small percentage" of website requests were being fulfilled successfully, but the majority were still met with errors.
If the problem is indeed due to system updates that Bank of America rolled out, it wouldn't be the first time. The bank experienced nearly a full week of outages in October 2011, and later explained that the problems stemmed from a combination of technical difficulties and heavier than normal traffic. The bank had been migrating its online banking to a new platform and deploying new tools for customers when the problems began.
On blogs and Twitter, some hacker groups were claiming responsibility for the outage. But there was no evidence to support those claims, and several recent ones turned out to be hoaxes.
Earlier this month, a person affiliated with the hacktivist collective Anonymous said the group took down the web hosting service GoDaddy, and in June the group UGNazi claimed responsibility for downing Twitter. Both outages were later revealed to be technical issues.
"I can assure you we continuously take proactive measures to secure our systems," Bank of America's spokesman said in response to a question about whether the company had seen any signs on Tuesday of a cyberattack.
Via:CNN  Via:Telegraph